|Free Next Day Delivery|
|Free & Easy Returns|
Most orders with prescription lenses usually take 2-3 days to dispatch.
More complicated prescription orders can take up to 10 days for dispatch.
The manufacturing time for prescription eyewear depends on a number of factors including your prescription and the lens type.
Please contact customer service for an accurate quote of the build time.
All orders are dispatched from the UK.
All prices on our website are inclusive of all duties and taxes.
For returns of non-sale* items within the UK we offer a free returns service via Collect+.
We offer a 14-day return or exchange policy from the day you receive your order.
We're happy to refund any frames/sunglasses you are not 100% happy with providing we receive them unused, as new, within this 14-day period.
You will be credited via your original method of payment and notified via email when this process is complete.
The following items are exempt from being returned:
To make a return please visit our returns center.
* A sale item is a product with a "slashed" price i.e. a discounted price. The slashed price is visible on the product page of the website.
For sale items, the customer must pay for a tracked, returns service which is insured for the value of at least £200 e.g. Royal Mail Special Delivery.
We are an authorised retailer of KOMONO Eyewear.
We only sell authentic KOMONO products.
Each KOMONO product comes with
If you would like written proof of our status as an authorised retailer of KOMONO eyewear, then please contact us.